Billing
WazBot offers flexible pricing plans designed to scale with your business. Pay only for what you use, with no hidden fees.
Plans & Pricing
Free
$0/month
- 1,000 messages/month
- 1 AI agent
- GPT-4o-mini model
- 10 MB knowledge base
- Community support
- Custom tools
- API access
- Priority support
Most Popular
Pro
$49/month
- 25,000 messages/month
- 5 AI agents
- All models (GPT-4o, Claude, Gemini)
- 500 MB knowledge base
- Custom tools & integrations
- Full API access
- Email support
- White-label
Enterprise
Custom
- Unlimited messages
- Unlimited agents
- All models + fine-tuning
- Unlimited knowledge base
- Custom tools & integrations
- Full API access
- Dedicated support & SLA
- White-label & custom domain
Message Counting
A “message” is counted each time WazBot sends a reply to a customer. Incoming messages from customers are not counted against your quota.
| Action | Messages Used |
|---|---|
| AI text reply | 1 |
| Image / document reply | 1 |
| Template message (outbound) | 1 |
| Incoming customer message | 0 |
| System notifications | 0 |
Overage Handling
When you reach your monthly message limit:
- Free plan: Bot goes offline until the next billing cycle.
- Pro plan: Additional messages billed at $0.003 each.
- Enterprise: Unlimited — no overage charges.
Usage Alerts
WazBot sends email notifications at 80% and 95% of your monthly message quota so you’re never caught off guard.
Payment Methods
- Credit/debit cards (Visa, Mastercard, Amex)
- PayPal
- Wire transfer (Enterprise only)
Invoices & Receipts
Invoices are generated on the 1st of each month and available in Settings → Billing → Invoices. All invoices include a detailed breakdown of usage by agent and message type.
Cancellation & Refunds
- Cancel anytime from the Billing settings page.
- Your plan remains active until the end of the current billing cycle.
- Refunds are available for annual plans within the first 14 days.